Documentation
Everything needed to deploy, configure and operate the platform. Published documents are linked; the rest show what they will cover and whether they are in review or planned.
Status
Why some pages are not published yet
Product documentation is being written against the product itself rather than drafted ahead of it. Installation and configuration procedures in particular are only published once they have been performed and verified.
A fabricated deployment step is worse than a missing one — someone will follow it. So the structure is published now, because it is useful for planning an evaluation, and the procedures follow when they are true.
Written documents are published here, on this site, as they are verified. If you need a specific answer before a topic is written, a technical session is the fastest route.
Request a technical sessionDocumentation structure
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What Virtik is, what it needs, and the shortest path to a working site.
5 topics
Open section- What is Virtik?The platform model and how modules share one spatial source of truth.Partially available
- Quick startFrom an empty organisation to a first site with live data.Planned
- Core conceptsOrganisations, sites, personnel, incidents and entitlements.
- RequirementsBrowser, network and device prerequisites.
- Deployment checklistWhat to confirm before an operational rollout.Planned
- Organisation setupCreating the tenant, roles and administrative separation.
- Your first siteDefining a site and its operational boundaries.In review
- User provisioningInviting people and assigning operational roles.In review
- Cameras and data sourcesConnecting and credentialing ingestion sources.Partially available
- MappingHow the map provider token is set for a deployment.Partially available
- Virtual SitesAuthoring a navigable site model.Partially available
- Mobile deploymentRolling the field surface out to teams.
- Command CenterThe operational map, presence and dispatch.Partially available
- Virtual SitesAuthoring, linking and binding cameras to space.Partially available
- DetectionIngestion, review and escalation.Partially available
- ResponseIncident lifecycle, assignment and after-action review.Partially available
- Live OperationsPresence, coverage and continuous status.
- ChatVRTKOperating modes and grounding.
- AI IntelPolicy, budgets and tool authorisation.
- CommunicationMessaging, groups, broadcast and voice.
- Training & SimulationAuthoring and running scenarios.
- AnalyticsThe reporting model and metric definitions.Verified in controlled testing
- Mobile OperationsPresence, attendance and evidence capture.Partially available
- TeamPeople, teams, shifts and attendance.
- PreventionFindings, actions and verification of preventive work.In review
- ComplianceControls, risks, audits and evidence records.
- OrganisationsTenant structure and administrative boundaries.Planned
- UsersIdentity, invitations and lifecycle.Planned
- RolesOperational roles and what each can do.In review
- PermissionsSite-level authorisation and the dual gate.In review
- Multi-factor authenticationEnrolment and enforcement.In review
- BillingPlan, sites and add-ons.Planned
- LicencesEntitlements and how they gate capability.Planned
- Audit logsWhat is recorded and how it is reviewed.In review
- Camera systemsWhat the platform connects to today and what is not yet verified: ONVIF and RTSP are not verified against real hardware, and VMS integration is planned.See page
- MappingProvider configuration and tokens.See page
- IdentityHow people sign in today. External SSO and directory integration are not claimed.Planned
- WebhooksSigned webhooks for integration events, with retry and delivery tracking. Incident and detection events are not delivered.See page
- APIPersonal access tokens scoped per organisation. There is no general public REST API.See page
- Integration catalogCapability classes and support states.See page
- AuthenticationSign-in, MFA and session handling.In review
- Data protectionTenant isolation and data handling.Planned
- Network requirementsOutbound destinations and connectivity.Planned
- Security practicesOperational controls and responsibilities.Planned
- Security architectureWhere the controls sit: data layer, authorisation and audit.Partially available
- Tenant isolationHow one organisation is kept apart from another.In review
- AI governancePolicy, budgets and tool authorisation for AI actions.Partially available
- ConnectivitySources not reporting or intermittently dropping.Planned
- Sign-in and accessAuthentication and permission problems.Planned
- Data and reportingUnexpected or missing operational data.Planned
- GlossaryTerms as this platform uses them.Planned
- System requirementsSupported browsers, devices and networks.Planned
- Release notesChanges by module, linked to documentation.Planned
- DeprecationsWhat is being retired and on what basis.Planned
Next
While documentation is in progress
Installation Center
Guided deployment structure for each surface.
OpenVirtik Academy
Role-based training paths for your teams.
OpenSupport
Get a specific question answered.
OpenPilot program
Evaluate Virtik on a real site, by application.
OpenSecurity reporting
How to report a vulnerability.
OpenPrivacy requests
Make a privacy request or review your choices.
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