The state of the operation right now, not just the incidents that interrupted it.
The continuous operating picture between incidents — presence, coverage and real-time status.
The problem
What goes wrong without it
Most security tooling only becomes useful once something has gone wrong. The ordinary questions — who is on shift, what is covered, what is degraded — are answered by phoning someone.
Live Operations holds the continuous picture: who is present, what coverage exists, and which systems are reporting. It runs on the same real-time layer as Command Center, so the transition from routine to incident is a change of focus rather than a change of system.
Capabilities
What Live Operations does
Described from the current product build. Availability can depend on your deployment and plan.
- Real-time personnel presence and shift status
- Coverage and site readiness at a glance
- Live activity stream across sites
- Continuity with Command Center's map and selection model
Operational workflow
How it is used
These are ordered stages of real use, not a feature list rearranged.
- 01Monitor
Presence, coverage and system status update in real time.
- 02Notice
Degradations and gaps surface before they become incidents.
- 03Escalate
Anything requiring response moves into the incident flow.
Operating it
Integration, security and deployment
Integrations
- Mobile presence reporting
- Camera and sensor health signals
- Scheduling and attendance sources
Security & permissions
Presence data is privileged. Live Operations applies the same site-level authorisation as Command Center, so a supervisor sees their estate and not the organisation's entire workforce.
Security modelDeployment
- Requires the real-time transport to be reachable from operator networks
- Presence accuracy depends on the mobile surface being deployed
Documentation
Where the detail lives
Documentation for this module is being prepared against the product. It is not published yet.
We publish documentation only once it has been checked against the product, rather than listing procedures nobody has run. The documentation home shows what is written, in review or planned.
Documentation homeRelated
Modules that share this model
These read from the same sites, personnel and incidents.
See Live Operations against your own sites
A working session using your operational context rather than a scripted tour. If your operation fits a plan available online, we will say so rather than route you through a sales process.